Last Updated: January 31, 2026
Welcome to Whimsy By Windfall, L.L.C. (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website and online store. By accessing or purchasing from our website, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these terms, please do not use our website.
1. Use of Our Website
By using our site, you confirm that:
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Services
We strive to display product descriptions, images, and pricing as accurately as possible. However, we do not guarantee that all product details, colors, or descriptions are 100% accurate due to screen variations and handmade or custom variations.
We reserve the right to:
3. Orders & Payment
All orders are subject to acceptance and availability.
Payments are securely processed by GoDaddy and its authorized payment partners. We do not store or have direct access to your full payment information.
We reserve the right to cancel any order for reasons including but not limited to:
If your order is canceled, you will be notified and refunded promptly.
4. Pricing & Taxes
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
We reserve the right to change pricing at any time without notice.
Sales tax will be applied where required by law.
5. Shipping & Delivery
Shipping times are estimates and not guaranteed. Delays may occur due to carriers, weather, or supply chain issues.
We are not responsible for delays, lost packages, or damage caused by shipping carriers. However, we will do our best to assist in resolving shipping issues.
Please ensure your shipping address is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.
6. Returns, Refunds & Exchanges
Refund and return policies are outlined in our Refund & Return Policy, which is available on our website.
By placing an order, you agree to the terms of that policy.
7. Intellectual Property
All website content including text, images, graphics, logos, and designs are the property of Whimsy By Windfall, L.L.C. and may not be copied, reproduced, or used without written permission.
8. User Conduct
You agree not to:
We reserve the right to terminate access for violations.
9. Third-Party Services & Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party sites.
Payment processing and hosting services are provided by GoDaddy, and their policies apply to those services.
10. Limitation of Liability
To the fullest extent permitted by law, Whimsy By Windfall, L.L.C. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product purchased.
11. Indemnification
You agree to indemnify and hold harmless Whimsy By Windfall, L.L.C. from any claims, damages, or expenses arising from your use of our website or violation of these Terms.
12. Governing Law
These Terms shall be governed by and interpreted according to the laws of the State of Florida, United States, without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised effective date.
14. Contact Information
For questions regarding these Terms and Conditions, please contact:
Whimsy By Windfall, L.L.C.
Whismybywindfall@gmail.com
Last Updated: January 31, 2026
At Whimsy By Windfall, L.L.C., your satisfaction is important to us. If you are not completely happy with your purchase, we’re here to help. Please review our policy below for details on returns, refunds, and exchanges.
Returns
We accept returns on eligible items within 14 days of delivery.
To be eligible for a return:
Non-returnable items include:
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved:
Shipping costs are non-refundable, except in cases of defective or incorrect items.
Exchanges
We replace items only if they are defective, damaged, or incorrect. If you need an exchange, please contact us within 7 days of delivery.
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 48 hours of delivery with:
We will arrange a replacement or refund promptly.
Return Shipping
Customers are responsible for return shipping costs unless:
We recommend using a trackable shipping service. We are not responsible for lost return shipments.
Order Cancellations
Orders may be canceled within 12 hours of purchase, provided the order has not already been processed or shipped.
Custom or personalized orders cannot be canceled once production has started.
Late or Missing Refunds
If you haven’t received a refund:
Contact Us
For return or refund requests, please contact:
Whimsy By Windfall, L.L.C.
Whimsybywindfall@gmail.com
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